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DELIVERY AND RETURNS


DELIVERY INFO

All prints are made to order therefore do take a little longer to get to you (but promise to be as quick as we can).  All orders will be dispatched within 7-10 days of placing the order.  If you wish to cancel your order please contact us within 24 hours of placing your order. 

UK Standard – £3.00 (7 - 10 working days)

EU - £5.50 (7-10 working days)

Rest of the World - £5.50 (7-10 working days)

Please note that Munks and Me is not responsible for any additional duties or taxes which may be payable on receipt.

GENERAL DELIVERY INFORMATION

Orders will be sent to the delivery address specified when placing your order. We cannot be held responsible if this delivery address is incorrect. We cannot take responsibility for any lost or stolen parcels if you request that it is left somewhere other than the address it has been posted to. 

If your parcel is lost, please contact us quoting your order number and full delivery address and we will investigate with the carrier.

CANCELLATIONS

If you would like to cancel you order before it is sent out please contact us within 24 hours of placing your order.  If your order has already been dispatched then we are unable to cancel your delivery, however you can still return your items for a full refund.

RETURNS

If you not 100% satisfied with your print please simply return it to the below address and we will process the refund as soon as we receive your order back with us safely.

Munks and Me
63 Elsenham Street
Southfields
London
UK
SW18 5NX

 

DAMAGES

We do endevour to pack everything very carefully but in any instance where your print has arrived damaged please contact me within 48 hours of receiving your parcel and we will do whatever we can to resolve it!

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