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All our wallpapers are made to order, so please make sure you double check your measurements before putting them in or emailing them to us. Remember to always add 8 - 10 cm's to the total height and width to allow for trimming. Should any orders need to be reprinted as a result of incorrect measurements being provided, we will not be responsible for any additional charges on the reprint or removal/re-installation.

If you are using a Decorator, please do not book them until your order has arrived. We understand that Decorators are busy and you may miss your ideal install date however, sometimes things happen that are out of our control, which may alter the delivery date. It is for this reason that we advice ordering the wallpaper early, then booking your decorator when the order arrives. We will not be held responsible for reimbursing Decorator Fees.

Printing wallpaper is a technical and advanced process, and on rare occasions, mistakes can be made. If you have received damaged wallpaper or the wallpaper is incorrect please contact us immediately.